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How to Refund Robux on Roblox 2023 (Working Ways)

Robux is the virtual currency used in the popular game Roblox. You can use Robux to purchase upgrades new features for your characters or maybe to buy items in games. If you have purchased Robux and decide you don't want to use it, you can request a refund. Keep reading to find out how to refund Robux on Roblox.

how to re fund

Robux is the in-game currency of Roblox, and they're used to buying all kinds of cool features. If you've ever played Roblox, you know that it can be hard to get a refund. But sometimes you want to get your money back. This guide will show you how to refund Robux on Roblox.

The Roblox Refund Online Policy


Usually, Roblox does not offer refunds on items purchased in the course of your game experience. However, it does have a refund policy for certain items purchased on the platform. If you believe you are eligible for a refund, you can submit a request through the Roblox support site. Refund requests are reviewed on a case-by-case basis.

To request a refund, please submit the following information to Roblox:

  • Your username
  • The item(s) you would a refund on.
  • The reason for requesting a refund

Please note that not all items are eligible for a refund. For example, items consumed or spent when used (such as Robux) are not eligible for refunds. Roblox also does not offer refunds for items that have been traded or sold to other players.

Roblox also allows gamers to request Robux refunds. You can go about requesting a refund from Roblox in a few different ways. The best way to do this is by going through their official refund process on the website. It’s worth noting that no Robux refund requests are allowable on Roblox via third-party sites or platforms. Any refunds will be sent back to the original payment method.

With that out of the way, here's how to refund Robux:

1. Contact Customer Support for a Refund


If you have purchased Robux and would like to request a refund, you will need to contact customer support. You can do this by going to the Help section on the Roblox website and submitting a form.

Step 1: Log in to your account on the Roblox website to get the customer support form. You can find the form after logging into your account and going to the Account Settings Verify your email address before going to the next step.

Step 2: Fill out the form that appears with your contact information, the PayPal email address, the last four digits of your credit card, and your Roblox username. Fill in all the required information needed to ease the refund process.

Step 3: Please search for the URL of the item you wish to be refunded for and copy it. Once you have it, paste the URL into the form. The URL is compulsory for your refund to be processed. If it’s not provided, the refund won’t be approved.

Step 4: After filling in the URL, a pop-up will appear to select the category of the website item. Make sure to include as many details as possible about your purchase and why you're seeking a refund, as this will help expedite the process. Make sure that you tell them why they should give it to you. Tell them exactly what happened and how it affected your experience with the game. Please don't assume they'll automatically give you what you deserve.

Step 5: Once you have provided all the requisite info, click the “Submit” button.

Once you've submitted the form, you must wait for a response from customer service. They will inform you whether or not your refund has been approved via email. If they approve your refund request, you should see the in-game currencies applied to your account within several days. Be patient while waiting for the money back. Usually, it takes only a few days. However, if there are many requests queued, you might have to wait much longer before your get your Robux refund.

However, if you are having trouble getting a hold of somebody or are not getting the results you want, there are a couple of other methods you can try.

2. Trade to Other Users


Roblox offers a unique trading system that allows users to trade items with each other. If you're looking to refund your Robux, you can do so by trading with another user. Keep in mind that you'll need to find a user willing to trade items with you and that the value of the item you're trading may be less than the value of your Robux. You have to contact the user via message to initiate the deal. The user has to accept the offer. In this trade process, beware of a processing fee from Roblox if the offer is accepted.

3. Try it before Purchasing

If you're unsure whether you'll like a Roblox feature, you can use the Try it on Feature before making a purchase. If you don't like the game feature, you can decide not to buy it since getting a refund on Roblox is not guaranteed.


The Try it on Feature is the best option if you want to avoid requesting refunds on Roblox unless it’s an unauthorized purchase which is considered illegal.


Difference between Accidentally Purchased Items and Unauthorized Purchases

If you accidentally purchased an item on Roblox, you can contact their Customer Support team for assistance with a refund.


Unauthorized purchases are considered fraudulent. It means that there could be another person making purchases with your account. If you have been charged for an unauthorized purchase, please visit the Roblox Billing page to initiate a refund.


In conclusion, if you need to refund your Robux for any reason, you can do so through the Roblox website. Remember that you will only be able to refund purchases made within the website and that Robux refunds are unavailable for all items. If you have any further questions about refunds, be sure to contact Roblox customer support.