YouTube allows users to watch more than 60 channels, including the different genres of movies, TV shows, news, and sports. You can download the YouTube app from the Roku channel store. But what happens if your YouTube app stops working on your Roku device?
There are various fixes that you can try to solve the problem and enjoy your YouTube channels. We will discuss the possible solutions to fixing your YouTube when it is not working on Roku.
Reasons Why YouTube is Not Working on Roku TV
- Slow internet connectivity
- The Roku device has not been appropriately updated
- The internet is not working
- Issues with the server.
- Expired subscription
1. Check Your Internet Connection
Before trying any other fixes, check if your internet is working and restart your router or modem. Unplug the router from the primary source and plug it in after a few minutes. Connect your Roku device to the Wi-Fi.
If your internet is slow, you can do an internet speed test by:
Step 1: Press the home button on your Roku remote.
Step 2: From the options provided, Scroll and select settings.
Step 3: Choose Network.
Step 4: Then press on the check connection.
Step 5: Let your device run a network speed test.
Step 6: If it shows that the speed is slow, disconnect other devices connected to the router or contact your internet service provider for assistance if the above does not work.
2. Troubleshoot Your Internet Connection
To improve your internet connection, especially when the internet is slow, the following will be of help:
Step 1: Restart your router
Step 2: Try to connect your Roku device to another wireless network
Step 3: Place the Roku device closer to where the router is to avoid any form of interference
Step 4: You can also connect the Roku device directly to the router using the LAN cable to enhance a stable and better connection
3. Reinstall YouTube TV
YouTube may have a software issue and reinstalling it will help solve it. To do this:
Step 1: Turn on your Roku device alongside your TV
Step 2: On your remote, click on the home button.
Step 3: Press the right arrow button on your remote, and a list of channels will appear on the screen.
Step 4: Go to the channel list and select the YouTube app.
Step 5: Press the star (*) button on your remote.
Step 6: From the menu, select Remove channel and enter Ok; this will uninstall YouTube TV.
4. To reinstall the YouTube channel
Step 1: Head to the main menu and choose streaming channels.
Step 2: Search for YouTube from the menu and select the YouTube channel.
Step 3: Press on the Add channel and add the YouTube TV app.
Step 4: Restart your device.
5. Check Manually for a Software Update
The Roku device is supposed to update itself automatically, but there are instances when it does not cause streaming issues. You will have to check for the latest updates manually. To do this:
Step 1: From the home screen, go to Roku settings.
Step 2: Select the system from the Roku settings.
Step 3: Click on system update.
Step 4: Press the check update icon.
Step 5: If you find any updates, click the update now button to update the Roku TV. If you find any updates.
6. Reset Your Roku Device
To reset your Roku device, follow these steps:
Step 1: Switch on the Roku device.
Step 2: Press the home button on the remote.
Step 3: Select Settings on the home screen, then head to the system.
Step 4: Choose advanced settings found on the system and factory set your device.
Step 5: Enter the PIN that will appear on the lower right corner of the screen, enter the PIN, and press OK.
Step 6: Your Roku device will automatically turn off and restart after the factory reset is complete.
Step 7: Install the YouTube App on your device after the factory reset.
7. Check Your YouTube TV Account Validity
Confirm if your YouTube subscription is still active. YouTube will not work when your subscription has expired. You have to renew your subscription. Go to tv.youtube.com and sign in with your credentials.
8. Confirm if The YouTube Servers are Down
You can confirm this by checking YouTube on other devices like your phone or laptop. You can find the information on other social media handles like Twitter and Facebook. If YouTube is down, all you have to do is wait for it to come back.
However, if the site is not down, you can try all the other fixes. You can also cross-check if you used the proper login and password. Wrong log-ins will make the YouTube channel on Roku not connect to your account, as your YouTube channel might have been locked.
9. Lower The Videos Streaming Quality
If your videos are not loading or there is a lot of buffering, you can try lowering the video quality. To do this:
Step 1: Go to the Roku home page and open it
Step 2: Select the settings menu
Step 3: Search for the display type section
Step 4: Lower the resolution settings to 720p
Another option is to set the “Auto Detect” to lower the video resolution automatically when the need arises.
10. Try the YouTube TV App Instead of the YouTube App
Statistically speaking, the YouTube TV app works better than the YouTube app. You can install the YouTube TV app on your devices by going to the streaming channels tab and searching for it. Choose Add channel for the app to appear on the home page.
11. Unplug Power from Roku for 15 Minutes
The Roku device overheats after prolonged use, causing streaming issues. To fix this, you have to unplug the Roku device from the main power socket for a minimum of 15 minutes. After 15 minutes, you can switch it on and relaunch YouTube.
12. Contact the Roku Customer care
If all the above fixes do not work, contact the Roku experts for assistance. They will help troubleshoot the problem. To contact them, click on the button below your written device, chat with a Roku Expert in minutes and solve your problems 24/7.
YouTube does not have the option of clearing its cache memory. Therefore some issues are likely to occur when using the app, especially on Roku. However, by reinstalling your YouTube TV app, troubleshooting your Internet connection, or lowering the video streaming quality, you can fix most errors resulting in your YouTube TV not working on Roku.
Besides, there are other easy fixes methods listed above that you can use to continue enjoying your best shows while streaming through YouTube TV on Roku. If the problem persists, contact Roku customer care for further assistance.